How it Works

Purchase

Purchase a new qualifying Surface device during the promotional period.

You can view the qualifying products, rewards and purchase periods on the Qualifying Products page.

Purchases must be made from a Participating Retailer as detailed on this website.

Claim

Visit the Trade In Here page on this website.

You will need to provide the below details:

Date of purchase
Place of purchase
Product details
Purchase price
The serial number
Details about the trade in unit: Brand, model and serial number
Upload proof of purchase
Business name and address details
Payment details

Read our Terms and Conditions for more information.

Trade in

On approval to trade in

Trade in any Windows 7 laptop, desktop, 2 in 1 (convertible or detachable) device. The trade in device must power on and be supplied with a complete power cable.

Package and return your trade in unit as per the instructions received in the approval email.
Your trade in device must be posted within 30 days of your claim approval.
When your trade in device has been received and tested you will be notified via email.

Please contact us for further details on how to return your unit

Payment

Your claim will be paid within 30 days of validation to your nominated bank account.

Questions?

Visit the Support Page for Frequently Asked Questions & Contact details.

Check the progress of your claim at any time by using the Claim Tracker on this website.